DeepSeek Privacy Policy

 

Last Update: March 6, 2024

 

Welcome to DeepSeek!

 

Introduction

This privacy policy ("Privacy Policy") applies to the personal information that DeepSeek processes in connection with DeepSeek websites, software and related services (the “Platform”), that link to or reference this Privacy Policy.

Data Controller: The Platform is provided and controlled by Beijing DeepSeek Artificial Intelligence Co., Ltd. Hangzhou DeepSeek Artificial Intelligence Co., Ltd., and their affiliates, with their registered address in Beijing and Hangzhou(“we”or “us”). If you have any questions about how we use your personal information, please contact service@deepseek.com(Chat)/api-service@deepseek.com(Platform) or click "Feedback/Report", "Contact us" bottom on the website.

 

What Information We Collect

We collect your information in two ways: Information You Provide, and Automatically Collected Information. More detail is provided below.

Information You Provide

When you create an account, input content, contact us directly, or otherwise use the Platform, you may provide some or all of the following information:

Automatically Collected Information

We automatically collect certain information from you when you use the Platform, including internet or other network activity information such as your IP address, unique device identifiers, and cookies.

Information from Other Sources

We may receive the information described in this Privacy Policy from other sources, such as:

 

How We Use Your Information

We use your information to promote the safety and security of the Platform, including by scanning, analyzing, and reviewing content, messages and associated metadata for violations of our Terms of Service, Acceptable Use Policy, or other conditions and policies. We also use it to operate, provide, develop, and improve the Platform, including for the following purposes.

 

How We Share Your Information

Our Corporate Group

The Platform is supported by certain entities within our corporate group. These entities process Information You Provide, and Automatically Collected Information for us, as necessary to provide certain functions, such as storage, content delivery, security, research and development, analytics, customer and technical support, and content moderation.

In Connection with a Sale, Merger, or Other Business Transfer

We may share the categories of personal information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sales, or in the unlikely event of bankruptcy.

We may access, preserve, and share the information described in "What Information We Collect" with law enforcement agencies, public authorities, copyright holders, or other third parties if we have good faith belief that it is necessary to:

Depending on where you live, we may share personal information with the proper authorization or to provide the Platform you have requested or authorized. For example, if you choose to log in to our Platform using a social network account, or share information from our Platform to a social media service, we will share that information with those platforms.

 

Third-party content. The Platform may contain links to policies, functionality, or content maintained by third parties who we do not control. We are not responsible for, and make no representations regarding, such policies, functionality, or content or any other practices or operations of such third parties.

 

Your Rights

Depending on where you live, you may have certain rights with respect to your personal information, such as a right to know how we collect and use your personal information. You may also have a right to access, change, oppose, request a copy of your authorization, file complaints before the competent authorities, withdraw your consent, or limit our collection and use of your personal information as well as to request that we delete it, and potentially others. In certain circumstances, you can also ask us to provide additional information about our collection and use of your personal information. Please note that your exercise of certain rights may impact your ability to use some or all of DeepSeek Open Platform's features and functionalities.

If you have registered for an account, you may also access, review, and update certain personal information that you have provided to us by logging into your account and using available features and functionalities.

Please contact us by using the contact information provided in the “Contact Us” section if you would like to exercise any of your rights. We will respond to your request consistent with applicable law and subject to proper verification.

 

Your Choices

You can control and access some of your personal information directly through settings. For example, you can manage your API key. Should you choose to do so, you may also delete your entire account via your settings.

You may also be able to control some of the information we collect about you through your device browser settings to refuse or disable Cookies. Because each browser is different, please consult the instructions provided by your browser. Please note that you may need to take additional steps to refuse or disable certain types of Cookies. In addition, your choice to disable Cookies is specific to the particular browser or device that you are using when you disable Cookies, so you may need to separately disable Cookies for each type of browser or device. If you choose to refuse, disable, or delete Cookies, some of the functionality of the Platform may no longer be available to you. Without this information, we are not able to provide you with all of the requested services.

 

Data Security

Security of your information is important to us. We maintain appropriate technical, administrative, and physical security measures that are designed to protect your information from unauthorized access, theft, disclosure, modification, or loss. We regularly review our security measures to consider available new technology and methods.

 

Data Retention

We retain information for as long as necessary to provide the Platform and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations, when we have a legitimate business interest to do so (such as improving and developing the Platform, and enhancing its safety, security and stability), and for the exercise or defense of legal claims.

The retention periods will be different depending on the type of information and the purposes for which we use the information. For example, when we process your information to provide you with the Platform, we keep this information for as long as you have an account. This information includes your Profile Information and User Content. If you violate our Guidelines or Terms, we may remove your Profile Information and/or User Content from public view immediately but keep your information as necessary to process the violation.

 

International Data Transfers

The personal information we collect from you may be stored on a server located outside of the country where you live. We store the information we collect in secure servers located in the People's Republic of China .

Where we transfer any personal information out of the country where you live, including for one or more of the purposes as set out in this Policy, we will do so in accordance with the requirements of applicable data protection laws.

 

Information relating to children under 18

The Platform is not aimed at children under the age of 18 (hereinafter referred to as "Minors). If you are a minor over the age of 14, you should read and agree to this privacy policy together with your parents or other guardians before using our products and related services.

We do not actively collect personal information from minors under the age of 14 (children) . If we notice or receive feedback that we have collected a child's personal information without prior consent from a guardian, we will attempt to delete the information as soon as possible. If you believe that we processed personal information about or collected from a child under the age of 14, please contact us at service@deepseek.com.

 

Privacy Policy Updates

We may update this Privacy Policy from time to time as required by law. When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of the new Privacy Policy, posting the new Privacy Policy, or by providing any other notice required by applicable law. We recommend that you review the Privacy Policy each time you visit the Platform to stay informed of our privacy practices.

 

Contact Us

Questions, comments and requests regarding this policy should be addressed to service@deepseek.com or "Contact us" column on the website.